Carol Thuente (pronounced tin-tee) is an experienced HR Generalist at Sand Law. With a wealth of knowledge in human resources, Carol brings a unique blend of skills to her role, ensuring that Sand Law’s HR operations run smoothly and efficiently.

Outside of the office, Carol leads a fulfilling life centered around her family. In her free time, Carol finds joy in cabin life, is an avid reader, and loves music and cooking.

Ben Herding is the Vice President of Operations at Sand Law. He is responsible for making sure the firm runs efficiently from day to day. He ensures that systems, processes, and teams are aligned to support the attorneys and various teams, and most importantly, the client. His work is largely behind the scenes, but it directly affects how effectively your case is handled and the type of experience you have at Sand Law. Ben’s primary goal is to optimize all the elements of the firm so that each one operates smoothly, ideally allowing the client to have the best experience possible and to get the maximum outcome in their case.

On a day-to-day basis, Ben oversees the operations of all Sand Law’s Minnesota offices with a focus on removing friction. This includes identifying inefficiencies, improving internal workflows, and addressing any problems before they affect the client. His goal is simple (even if the job isn’t): allow our attorneys to focus on handling the legal work, ensure the staff has everything they need to perform their roles at the highest level, and ultimately, for this to result in a client experience that includes clear communication, timely progress, and the fewest delays possible.

For his bachelor’s degree, Ben focused on Legal Studies in Business at the University of St. Thomas. Later, he worked on his Master’s of Business Administration in Finance from Capella University. These two areas give Ben a well-rounded, forward-thinking approach to Sand Law’s leadership.

Before joining Sand Law, Ben worked in senior operational roles across banking, insurance, finance, and employee benefits. That experience has helped him create clear processes that reduce mistakes, keep cases on schedule, and deliver a more reliable experience for you, the client. Everything we do, and everything Ben does, is focused on the ultimate outcome of the case and whether the client has a good experience working with our firm. At the end of the day, that is what really matters.

As a Project Coordinator at Sand Law, Bri plays an important role in supporting firm operations and enhancing the overall client experience. She assists with everything from scheduling to coordinating events, and with anything else that’s needed to ensure our attorneys have the resources they need to move cases forward for our clients.

Bri also helps streamline internal workflows by jumping in whereever she is needed, clearing potential roadblocks, and supporting the all our teams however she can. One of her main roles is helping to maintain communication with clients and guiding them through payment options with transparency and compassion.

As she continues to build her career at Sand Law, Bri brings strong organizational skills, a passion for business, and a love for people that shows in her interactions with the staff she supports each day and in her relationships with clients, who are always greeted with a big smile.

Bri actively participates in community initiatives, including local charity marathons, fundraisers, and a Night to Shine, the foundation created by NFL and NCAA quarterback Tim Tebow, which provides an unforgettable prom-night experience for people with special needs all around the world.